To meet the variety of challenges in the global workplace, the most important personal quality you can offer is to communicate effectively.

For leaders, managers, professionals, and all kinds of workers, our consultant services offer training and coaching to enhance personal and professional effectiveness. We offer specific tools and skills to help you

• Negotiate to reach decisions based on your interests

• Manage conflict in a way that opens paths to further productivity, rather than closes down opportunity.

• Understand the most constructive verbal and nonverbal communication styles.

• Create media and communication strategies to meet your unique needs

Our services access an international team of dynamic communication teachers, facilitators, and coaches. With a combination of our videos, written materials, one-on-one coaching, team workshops, and cross-cultural project management, we can meet a large array of needs.Our team of consultants can be accessed in a combination of international dimensions. See the following sites to get a feel for what we can bring.

www.domenici-littlejohn.com

http://www.publicdialogue.org/

http://www.unm.edu/%7Ecjdept/

http://www.inter-logics.net/default.aspx

Capability Statement

Kathy Isaacson is the owner of Strategic Engagement, LLC and is on President Bush s Advisory Board for Tribal Colleges and Universities, the Board of Directors for the Institute Higher Education Policy, a partner in Domenici Littlejohn, Inc., and a project manager for the Public Dialogue Consortium. She is Adjunct Professor of Communication at the University of New Mexico. As a strategic planning consultant, mediator, facilitator, and trainer, she founded the Mediation Clinic at the University of New Mexico. Kathy consults and designs and facilitates high-level strategy and leadership initiatives for such clients as the White House Initiative on Tribal Colleges and Universities, Eastman Kodak, The President's Commission on Critical Infrastructure, Sandia National Laboratories, Lockheed Martin, The Electronics Industry Alliance, and the Kellogg Foundation. With fifteen years of academic work in conflict and communication and 20 years experience in facilitation, mediation and public issue management, Kathy concentrates on communication training, conflict system design and innovative methods of planning and decision-making. She received her master s degree in communication from the University of New Mexico. Her latest endeavors include Green Data Center Planning and FCC bandwidth reconfiguration.

Publications and Materials

Facework: Bridging Theory and Practice . Sage Publications. 2006 (Domenici and Littlejohn)

Communication, Conflict, and the Management of Difference. Waveland Press, 2007 (Littlejohn and Domenici)

Facilitative Leadership - An educational video, 2004. For more information, go to www.evgonline.com

Mediation: Empowerment in Conflict Management. Waveland Press, 2001 (Domenici and Littlejohn)

Engaging Communications in Conflict: Systemic Practice Sage Publications, 2001 (Littlejohn and Domenici)

Team Mediation System: Effective Communication in Teams, 1998. www.evgonline.com

Mediation practices in knowledge-based teams, in Advances in the Interdisciplinary Study of Teamwork, JAI, 1999. (Kathy Domenici with James Barker)

Objetivos e Metodos de Comunicacio na Mediagco, I Novos Paradigmas em Mediagco. Artmed Editora (Brazil), 1999. (Littlejohn and Domenici)

Practices de Mediagco para Equipes Basedadas em Conhecimento, in Novos Paradigmas em Mediagco. Artmed Editora (Brazil), 1999. (Kathy Domenici with James Barker)